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Tours by Destination
Phoenix Day Cruise by Zang Tour
These are cruise policies for Phoenix Day Cruise:
Cancellation by Customer:
- All cancellations must be received in writing, sent to us via fax or email.
- 15 days before departure date: 10% of total tour price.
- Less than 14 to 3 days: 50% of total tour price.
- Less than 72 hours – Now Show: Full charge.
Cancellation policy due to bad Weather:
- All cruises in Halong Bay must have permit from Management Board of Halong Bay to stay overnight in the Bay.
- Based on the weather conditions (high winds, monsoon, thunderstorm, cyclone, storm,...), the Management Board has the right to cancel all overnight cruises on certain day to guarantee the safety of tourists.
- In those cases, following policies will be applied:
- - If the cancellation is informed before you leave Hanoi to Halong Bay (you have not used any service yet): 100% refund.
- - If the cancellation is informed during the trip (you have already used some services: transfer, lunch, day trip, hotel in Halong,...): Only the fee of these services will be charged and we will refund whole remain amount
- - If the trip are cut down from 3 days/2 nights to 2 days/1 night, we will charge as 2 days/1 night trip, plus other services you have already used and refund the remain amount.
- - The cancellation is announced ONLY by the Management Board of Halong Bay and often in short notice of time. Therefore your understandings in these situations are highly appreciated
- - The period from May to July is considered as storm weather in Halong Bay with many unpredictable weather conditions. Hence more cruises will be cancelled with short notice during this season.
- - In all cases, please contact our consultants directly for any urgent help. We are here to support you with all of our best!
Children Price & Extra Bed:
- Children under 2 year old. Free of charge
- Children under 12 year old. 80% of adult price (Sharing cabin/ bed with 02 adult).
- From 12 year old and uper: 100% of adult price
Daily departure at 8:00-8:30 am from Hanoi
English Speaking Guide
These are cruise facilities for Phoenix Day Cruise:
- 24-hour Security
- Conference & meeting facilities
- Newspapers and magazines
- Rowing boat
- Safety box at reception
- Theme Cruise
Activities on Board
These are cruise properties for Phoenix Day Cruise:
|Specifications||Phoenix Day Cruise|
|Dining Room||Located in the head of the junk. Customers will be served with delicious food as well as romantic sightseeing in the bay cuisines offered on board with topics: traditional Vietnamese cuisines|
|Bar/ Sundeck||On the top deck passengers will find the sunset station with cloth roof.|
Cruise sources for Download: