Why use Zangtour.com?
- Best price guaranteed
- Best travel deals
- Reliable services - True value
- Low service fees
How to book a trip?
Step 1: Check rates
Step 2: Book Extra Services
Step 3: Submit Booking
Step 41: Confirm Availability & Deposit
Step 5: Come & Final Payment
Tours by Destination
Syrena Cruise by
Cancellation by Customer:
- More than 15 days prior to check-in: 10% of total rates
- From 14 to 3 days prior to check-in: 50% of total rates
- Less than 72 hours prior to check-in: 100% of total rates
- No-Show: Charge 100% of total rates
Cancellation policy due to bad Weather:
- All cruises in Halong Bay must have permit from Management Board of Halong Bay to stay overnight in the Bay.
- Based on the weather conditions (high winds, monsoon, thunderstorm, cyclone, storm,...), the Management Board has the right to cancel all overnight cruises on certain day to guarantee the safety of tourists.
- In those cases, following policies will be applied:
- If the cancellation is informed before you leave Hanoi to Halong Bay (you have not used any service yet): 100% refund.
- If the cancellation is informed during the trip (you have already used some services: transfer, lunch, day trip, hotel in Halong,...): Only the fee of these services will be charged and we will refund whole remain amount
- If the trip are cut down from 3 days/2 nights to 2 days/1 night, we will charge as 2 days/1 night trip, plus other services you have already used and refund the remain amount.
- The cancellation is announced ONLY by the Management Board of Halong Bay and often in short notice of time. Therefore your understandings in these situations are highly appreciated
- The period from May to July is considered as storm weather in Halong Bay with many unpredictable weather conditions. Hence more cruises will be cancelled with short notice during this season.
- In all cases, please contact our consultants directly for any urgent help. We are here to support you with all of our best!
Children Price & Extra Bed:
- Free of charge for maximum 01 child less than 06 years old, sharing parents' room
- and utilizing existing bedding or baby cot are upon request.
- 75% charge of adult price from 5 to 10 years old sharing a twin or double cabin with
- two adults on mattress, limiting to one child per booking only
- Children from 12 years old and more will be considered adults.
Daily departure at 07.45 - 8:00 am from Hanoi
Depart from Hanoi: 8:30 AM Check in on board: 12:00 PM
Check out the board: 10:30 AM Return Hanoi: 16:30 PM
English speaking guide on board
|Dining Room||Reflecting the modern & traditional cultural influence of Vietnam, the menu in this restaurant offers our guests Vietnamese to International cuisine|
|Bar/ Sundeck||It’s located at the sun deck offering un-parallel enjoyment to those who love the effect of the sun & sea by reclining on our expansive deck|
|Number of Cabin||17|